curl --request GET \
--url https://api.decisionly.com/v1/issuer/cases \
--header 'Authorization: Basic <encoded-value>'{
"has_more": true,
"data": [
{
"case_id": "<string>",
"program_id": "550e8400-e29b-41d4-a716-446655440000",
"status": "created",
"closed_reason": "accepted",
"created": "2023-11-07T05:31:56Z",
"reason": "<string>",
"cardholder": {
"name": "<string>",
"email": "jsmith@example.com",
"issuer_id": "<string>",
"type": "individual"
},
"merchant": {
"name": "<string>",
"category_code": "<string>",
"issuer_id": "<string>"
},
"transaction": {
"date": "2023-11-07T05:31:56Z",
"amount": 2,
"currency": "<string>",
"card_network": "visa",
"card_last4": "<string>",
"card_expiry_month": 6,
"card_expiry_year": 123,
"card_type": "credit",
"arn": "<string>",
"switch_serial_number": "<string>",
"issuer_id": "<string>",
"system": "single_message"
},
"dispute": {
"date": "2023-11-07T05:31:56Z",
"amount": 123,
"currency": "<string>"
},
"issuer_evidence": {
"documentation": [
"<string>"
],
"refund": {
"promise_date": "2023-11-07T05:31:56Z",
"policy_provided": true,
"description": "<string>",
"promised": true
},
"product": {
"order_id": "<string>",
"description": "<string>",
"condition": "<string>",
"type": "merchandise",
"delivery_date": "2023-11-07T05:31:56Z",
"expected_delivery_date": "2023-11-07T05:31:56Z"
},
"card": {
"lost_date": "2023-11-07T05:31:56Z",
"cardholder_has_possession": true,
"possession_at_transaction": "possessed",
"active": true
},
"fraud": {
"was_reported": true,
"submit_report": true
},
"prior_transaction": {
"arn": "<string>",
"switch_serial_number": "<string>",
"issuer_id": "<string>",
"date": "2023-11-07T05:31:56Z",
"amount": 123,
"currency": "<string>",
"system": "single_message",
"card_network": "visa",
"card_type": "credit",
"card_last4": "<string>",
"card_expiry_month": 6,
"card_expiry_year": 123,
"card_fingerprint": "<string>"
},
"correct_amount": 123,
"correct_currency": "<string>",
"service_end_date": "2023-11-07T05:31:56Z",
"resolution": {
"contact_was_attempted": true,
"contact_date": "2023-11-07T05:31:56Z",
"contact_success": true,
"contact_description": "<string>",
"contact_prohibited_description": "<string>",
"return_was_attempted": true,
"return_date": "2023-11-07T05:31:56Z",
"return_success": true,
"return_shipping_carrier": "<string>",
"return_shipping_tracking": "<string>",
"return_description": "<string>",
"cancellation_id": "<string>",
"cancellation_date": "2023-11-07T05:31:56Z",
"cancellation_description": "<string>"
},
"cardholder_message": "<string>",
"explanation": "<string>"
},
"custom_fields": {}
}
]
}Returns a list of all cases.
curl --request GET \
--url https://api.decisionly.com/v1/issuer/cases \
--header 'Authorization: Basic <encoded-value>'{
"has_more": true,
"data": [
{
"case_id": "<string>",
"program_id": "550e8400-e29b-41d4-a716-446655440000",
"status": "created",
"closed_reason": "accepted",
"created": "2023-11-07T05:31:56Z",
"reason": "<string>",
"cardholder": {
"name": "<string>",
"email": "jsmith@example.com",
"issuer_id": "<string>",
"type": "individual"
},
"merchant": {
"name": "<string>",
"category_code": "<string>",
"issuer_id": "<string>"
},
"transaction": {
"date": "2023-11-07T05:31:56Z",
"amount": 2,
"currency": "<string>",
"card_network": "visa",
"card_last4": "<string>",
"card_expiry_month": 6,
"card_expiry_year": 123,
"card_type": "credit",
"arn": "<string>",
"switch_serial_number": "<string>",
"issuer_id": "<string>",
"system": "single_message"
},
"dispute": {
"date": "2023-11-07T05:31:56Z",
"amount": 123,
"currency": "<string>"
},
"issuer_evidence": {
"documentation": [
"<string>"
],
"refund": {
"promise_date": "2023-11-07T05:31:56Z",
"policy_provided": true,
"description": "<string>",
"promised": true
},
"product": {
"order_id": "<string>",
"description": "<string>",
"condition": "<string>",
"type": "merchandise",
"delivery_date": "2023-11-07T05:31:56Z",
"expected_delivery_date": "2023-11-07T05:31:56Z"
},
"card": {
"lost_date": "2023-11-07T05:31:56Z",
"cardholder_has_possession": true,
"possession_at_transaction": "possessed",
"active": true
},
"fraud": {
"was_reported": true,
"submit_report": true
},
"prior_transaction": {
"arn": "<string>",
"switch_serial_number": "<string>",
"issuer_id": "<string>",
"date": "2023-11-07T05:31:56Z",
"amount": 123,
"currency": "<string>",
"system": "single_message",
"card_network": "visa",
"card_type": "credit",
"card_last4": "<string>",
"card_expiry_month": 6,
"card_expiry_year": 123,
"card_fingerprint": "<string>"
},
"correct_amount": 123,
"correct_currency": "<string>",
"service_end_date": "2023-11-07T05:31:56Z",
"resolution": {
"contact_was_attempted": true,
"contact_date": "2023-11-07T05:31:56Z",
"contact_success": true,
"contact_description": "<string>",
"contact_prohibited_description": "<string>",
"return_was_attempted": true,
"return_date": "2023-11-07T05:31:56Z",
"return_success": true,
"return_shipping_carrier": "<string>",
"return_shipping_tracking": "<string>",
"return_description": "<string>",
"cancellation_id": "<string>",
"cancellation_date": "2023-11-07T05:31:56Z",
"cancellation_description": "<string>"
},
"cardholder_message": "<string>",
"explanation": "<string>"
},
"custom_fields": {}
}
]
}Use your API key as the username. No password is required.
created, chargeback_filed, chargeback_represented, prearb_filed, prearb_rebutted, arbitration_filed, won, lost, closed