curl --request GET \
--url https://api.decisionly.com/v2/issuer/cases \
--header 'Authorization: Basic <encoded-value>'{
"has_more": true,
"data": [
{
"case_id": "case_abc123",
"claim_id": "claim_abc123",
"program_id": "550e8400-e29b-41d4-a716-446655440000",
"reason": "fraud",
"cardholder": {
"name": "Jane Smith",
"email": "jane@example.com",
"issuer_id": "9529456289",
"type": "individual"
},
"merchant": {
"name": "FoodHub",
"category_code": "5812",
"issuer_id": "8201132789"
},
"transaction": {
"date": "2025-01-15T00:00:00.000Z",
"amount": 2990,
"currency": "USD",
"card": {
"network": "visa",
"last4": "4242",
"type": "credit",
"expiry_month": 12,
"expiry_year": 2028,
"issuer_id": "b5te350d5135ab64a8t3c1097tadetd9ettb"
},
"arn": "48162855246353338636162",
"switch_serial_number": "242025095",
"issuer_id": "85cfda4d06b8440db3ec15af04061c98",
"system": "dual_message"
},
"dispute": {
"date": "2025-02-01T00:00:00.000Z",
"amount": 2990,
"currency": "USD",
"raised_by": "cardholder"
},
"issuer_evidence": {
"cardholder_explanation": "<string>",
"issuer_explanation": "<string>",
"amount_correction": {
"amount": 123,
"currency": "<string>"
},
"prior_transaction": {
"arn": "48162855246353338636162",
"switch_serial_number": "242025095",
"issuer_id": "85cfda4d06b8440db3ec15af04061c98",
"date": "2023-11-07T05:31:56Z",
"amount": 123,
"currency": "<string>",
"system": "single_message",
"card": {
"network": "visa",
"last4": "4242",
"type": "credit",
"expiry_month": 12,
"expiry_year": 2028,
"issuer_id": "b5te350d5135ab64a8t3c1097tadetd9ettb"
}
},
"merchant_contact": {
"was_attempted": true,
"date": "2023-11-07T05:31:56Z",
"was_successful": true,
"description": "<string>",
"prohibited_reason": "<string>"
},
"return": {
"was_attempted": true,
"date": "2023-11-07T05:31:56Z",
"was_successful": true,
"description": "<string>",
"policy_provided": true,
"shipping": {
"carrier": "<string>",
"tracking_number": "<string>"
}
},
"delivery": {
"date": "2023-11-07T05:31:56Z",
"expected_date": "2023-11-07T05:31:56Z"
},
"service": {
"end_date": "2023-11-07T05:31:56Z"
},
"product": {
"order_id": "<string>",
"description": "<string>",
"condition": "<string>",
"type": "merchandise"
},
"cancellation": {
"id": "<string>",
"date": "2023-11-07T05:31:56Z",
"description": "<string>",
"policy_provided": true
},
"refund": {
"was_promised": true,
"promise_date": "2023-11-07T05:31:56Z",
"description": "<string>"
},
"card": {
"lost_date": "2023-11-07T05:31:56Z",
"is_active": true,
"cardholder_has_possession": true,
"possession_at_transaction": "possessed"
},
"fraud": {
"was_reported": true,
"submit_report": true
},
"documentation": [
"<string>"
]
},
"custom_fields": {},
"status": "created",
"created": "2025-02-01T00:00:00.000Z"
}
]
}Returns a list of all cases.
curl --request GET \
--url https://api.decisionly.com/v2/issuer/cases \
--header 'Authorization: Basic <encoded-value>'{
"has_more": true,
"data": [
{
"case_id": "case_abc123",
"claim_id": "claim_abc123",
"program_id": "550e8400-e29b-41d4-a716-446655440000",
"reason": "fraud",
"cardholder": {
"name": "Jane Smith",
"email": "jane@example.com",
"issuer_id": "9529456289",
"type": "individual"
},
"merchant": {
"name": "FoodHub",
"category_code": "5812",
"issuer_id": "8201132789"
},
"transaction": {
"date": "2025-01-15T00:00:00.000Z",
"amount": 2990,
"currency": "USD",
"card": {
"network": "visa",
"last4": "4242",
"type": "credit",
"expiry_month": 12,
"expiry_year": 2028,
"issuer_id": "b5te350d5135ab64a8t3c1097tadetd9ettb"
},
"arn": "48162855246353338636162",
"switch_serial_number": "242025095",
"issuer_id": "85cfda4d06b8440db3ec15af04061c98",
"system": "dual_message"
},
"dispute": {
"date": "2025-02-01T00:00:00.000Z",
"amount": 2990,
"currency": "USD",
"raised_by": "cardholder"
},
"issuer_evidence": {
"cardholder_explanation": "<string>",
"issuer_explanation": "<string>",
"amount_correction": {
"amount": 123,
"currency": "<string>"
},
"prior_transaction": {
"arn": "48162855246353338636162",
"switch_serial_number": "242025095",
"issuer_id": "85cfda4d06b8440db3ec15af04061c98",
"date": "2023-11-07T05:31:56Z",
"amount": 123,
"currency": "<string>",
"system": "single_message",
"card": {
"network": "visa",
"last4": "4242",
"type": "credit",
"expiry_month": 12,
"expiry_year": 2028,
"issuer_id": "b5te350d5135ab64a8t3c1097tadetd9ettb"
}
},
"merchant_contact": {
"was_attempted": true,
"date": "2023-11-07T05:31:56Z",
"was_successful": true,
"description": "<string>",
"prohibited_reason": "<string>"
},
"return": {
"was_attempted": true,
"date": "2023-11-07T05:31:56Z",
"was_successful": true,
"description": "<string>",
"policy_provided": true,
"shipping": {
"carrier": "<string>",
"tracking_number": "<string>"
}
},
"delivery": {
"date": "2023-11-07T05:31:56Z",
"expected_date": "2023-11-07T05:31:56Z"
},
"service": {
"end_date": "2023-11-07T05:31:56Z"
},
"product": {
"order_id": "<string>",
"description": "<string>",
"condition": "<string>",
"type": "merchandise"
},
"cancellation": {
"id": "<string>",
"date": "2023-11-07T05:31:56Z",
"description": "<string>",
"policy_provided": true
},
"refund": {
"was_promised": true,
"promise_date": "2023-11-07T05:31:56Z",
"description": "<string>"
},
"card": {
"lost_date": "2023-11-07T05:31:56Z",
"is_active": true,
"cardholder_has_possession": true,
"possession_at_transaction": "possessed"
},
"fraud": {
"was_reported": true,
"submit_report": true
},
"documentation": [
"<string>"
]
},
"custom_fields": {},
"status": "created",
"created": "2025-02-01T00:00:00.000Z"
}
]
}