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Filing a Case

Filing submits a dispute to the card network on behalf of the cardholder. For context on where filing fits in the dispute lifecycle, see What Are Disputes?. You can file a case using the file case endpoint. 
curl https://api.decisionly.com/v2/issuer/cases/case_abc123/file \
  -u test_d0019b48d05849a6: \
  -X POST \
  -H "Content-Type: application/json" \
  -d '{
    "file_mode": "auto"
  }'
Once a case is filed with the card network, it cannot be modified or deleted.

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file_mode Options

Cases support two filing modes: auto - Your workflow rules will be evaluated and Decisionly will determine whether the case should be filed. This is the recommended mode for most use cases. chargeback - Decisionly will attempt to file the case as a chargeback, regardless of your workflow rules. Use this when you want to bypass workflow rule evaluation.